FAQs

Who are ShopSuperDeluxe.com

We are an online store, run by the same team who bring you the SuperDeluxeEdition.com blog.

Where are you based?

ShopSuperDeluxe.com is based in London, UK.

Where are my items shipped from?

Items are shipped from London, UK.

When do you charge my card?

You are charged when you place the order.

When will my items ship?

If the product is a pre-order, it will not ship until the items has been released. The date is normally very clear in the product listings. If the item is in stock, it will normally ship 1-3 working days after the order is placed.

What if my order contains available items and a pre-order?

If you have a mix of available items and items not available for a while (due to pre-orders), your entire order will not ship until all items are available. We recommend splitting your orders if this doesn't work for you.